- When will my order ship?
We usually send our shipments early in the week (Mon-Wed), to avoid Sunday transit. If you place your order on Wednesday or later, it probably won’t ship until the following Monday. We ship USPS Priority Mail, which usually takes 2-3 days to arrive.
- Is there liquid alcohol in your chocolates?
We blend the alcohol into the ganache center of each piece, which makes for a better flavor and smoother texture (and you don’t get that annoying spurt of alcohol when you bite into them).
- How much alcohol is in each chocolate?
We pack as much booze as we can into each piece, while still maintaining the balance of flavor and texture (and staying within the law, of course). Depending on the variety, they’re usually around 5-7% by volume, which is about the same percentage as found in an average beer.
- What kind of chocolate do you use?
We use Callebaut dark chocolate (54% cocoa solids) for both our ganaches and coatings (except for the White Russian truffle, which uses Callebaut white chocolate for the ganache).
- Are your chocolates gluten free?
All of our products are gluten free, although we have heard that some people with gluten allergies can react to certain liquors. If you don’t have a problem with the liquor used in a particular variety of Twice the Vice chocolate, you should be fine.
- Why can’t you ship to my state?
Every state has its own laws regarding alcohol in confectionery. Certain states set the level high enough that we can sell all of our products there (AZ, CA, CO, FL, HI, IL, KY, LA, MA, MD, MO, NH, NJ, NV, NY, TX, VA, WA). If your state isn’t listed, you can either come visit us in CA or lobby your state government to change the regulation.
- Do you ship in warm weather?
During warm weather we pack our shipments in insulated packaging with ice packs. We strongly encourage you to have shipments sent to a business. If shipments do arrive melted or otherwise damaged, just contact us and we’ll make it right.
- Can you ship internationally?
We can ship internationally, although we recommend against it during warm weather. Contact us with your order and mailing address and we’ll send you a shipping estimate.
- What’s the shelf life?
If you keep the chocolates in a cool, dry place they’ll stay good for several weeks, although they’ll probably get eaten long before then. Of course, as with any artisanal food product, the fresher the better.
- Can I freeze these chocolates?
You can freeze Twice the Vice Spirited Chocolates. Before freezing, wrap the box tightly in plastic wrap then place in a ziploc bag (to keep moisture out). A few days before you want to eat them, move them from the freezer to the fridge for a day or so. Then move them out of the fridge for a day or so to bring them back to room temperature.
- Can I create custom chocolates?
Absolutely, we love custom jobs. You can create a custom logo for the chocolates, custom bands for the boxes and even a custom recipe. If you’ve got a big event coming up, contact us with about six weeks lead time and we’ll create an incredible product for you.